![]() The Nest × Yale Lock will say “Hi, from Yale and Nest” when the reset is complete.Screw in the 2 bolts holding the indoor lock. ![]() Place the indoor lock on your door and line up the screw holes.Take out one battery each from the left and right side of the lock to expose the screw holes.Keep holding down on the reset button until the light turns red and the lock says “Just a moment, erasing all settings.”.Hold down the reset button while you put in the batteries.Remove the indoor lock to reveal the reset button, which is located on the left side of the cable connector.Unscrew the 2 bolts holding the indoor lock.Grip the cover near the top and pull it off while you continue to press with the key or thumbtack.Insert the key or thumbtack into the hole on top of the battery compartment and press down firmly.A small allen or hex wrench may also work. To remove the battery cover, you’ll need either the battery cover key that came in the box with your Nest × Yale Lock or a thumbtack. When the lock is reset to factory defaults, all user passcodes including the master passcode are deleted and all programming features return to original default settings. ![]() If you're moving the lock to another door or home, you'll also need to do a factory reset. You may need to factory reset the Google Nest × Yale Lock to resolve some issues like an unresponsive keypad, connectivity issues, or a forgotten master passcode. ![]()
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